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Be sure to check out what DuPont means
by their terms on the DuPont Terms page.
These procedures are included as part of the warranty
section as they are required by DuPont to secure your warranties.
ABOUT CARPET CARE
DAY-TO-DAY CAREDAY-TO-DAY CARE
Q. How can I maintain my DuPont warranted carpet?
A. There are three key things to do to maintain your DuPont warranted carpet:
1. Vacuum frequently.
2. Clean spills promptly.
3. Have periodic professional carpet cleanings (see pages 12-15).
Q. Why is vacuuming important?
A. The most important thing you can do to keep your carpet looking great is to vacuum it thoroughly and frequently, particularly in high-traffic areas. Vacuuming helps remove dirt particles which dull the carpet's appearance. Use walk-off mats at entrances to minimize dirt particles being tracked onto the carpet and reduce soil accumulation.
Q. What is important to know about choosing a vacuum?
A. For best results, use a vacuum cleaner with beater bars and good suction. Change bags and filters routinely.
CLEANING YOUR CARPET: WHAT YOU SHOULD DOCLEANING YOUR CARPET: WHAT YOU SHOULD DO
Q. Why is cleaning my carpet necessary?
A.
Regular cleaning and maintenance are needed to keep your carpet looking great year after year. During everyday use, soil clings to carpet fibers and dulls carpet beauty. These particles accumulate and dull the carpet's original color.
Q. How do I clean up common household food and beverage spills?
A.
The following 'Basic Cleaning Steps' (BCS) are effective for most stains caused by spills. If you would prefer to use a spot remover,
Z-LEX, the ultimate stain remover, exclusively from DuPont, is available by calling 1-888-3-DUPONT.
Here's What You Will Need:
Clean white cloths.
1/4 teaspoon of liquid dishwashing detergent per 1 cup warm water.
Here's
How To Clean Your Carpet After A Spill: (BCS's referred to below)
1. Immediately scoop up as much of the spill as possible. Then blot, do not rub, area with clean white cloths to remove excess moisture. Use a wet/dry vac if spill is large.
2. Apply warm, not hot, water to stained area and blot with white cloths. Repeat until no stain is evident on towels. If stain remains on carpet, make a solution of 1/4 teaspoon liquid dishwashing detergent to 1 cup warm water. Using a clean white cloth, apply the solution to the stained area, and let soak about 5 minutes. Rinse with clear warm water and blot to remove excess moisture. Repeat until all detergent is removed to avoid
resoiling.
3. Absorb any remaining moisture with layers of white paper towels weighted with a non-staining glass or ceramic object. When carpet is dry, vacuum or brush the pile to restore texture.
Reappearing Stains:
After drying, if the stain reappears, it may be because some of the stain remained deep in the pile and wicked up to the surface. if so, repeat step 2.
Q. How do I clean other kinds of stains (non-food or non-beverage)?
A. Non-food and non-beverage stains require special cleaning procedures. The chart below lists common household items that would cause stains if spilled on carpeting. Use this chart to identify your stain. Then follow the cleaning procedures listed for removal of the stain.
Stain Chart:(Description
of Keys)
|
| Stain |
Key |
Stain |
Key |
Stain |
Key |
| Acne Medicine* |
G |
Furniture Stain |
A |
Nail Polish |
F |
| Asphalt |
A |
Graphite |
H |
Paste Wax |
A |
| Bleach* |
G |
Grease |
A |
Plant Food* |
G |
| Blood |
B |
Hair Oil |
A |
Rubber Cement |
A |
| Carbon Black |
G |
Hair Spray |
A |
Rust |
C |
| Chalk |
H |
Hand Lotion |
A |
Shellac |
A |
| Charcoal |
H |
Ink* |
A |
Shoe Polish |
A |
| Crayon |
A |
Insecticide** |
G |
Solder* |
G |
| Chewing Gum |
E |
Iodine* |
G |
Soot* |
G |
| Cough Syrup |
D |
Lacquer |
A |
Tar |
A |
| Dirt |
H |
Latex Paint |
A |
Toilet Cleaner* |
G |
| Drain Cleaner* |
G |
Lipstick |
A |
Toothpaste |
B |
| Dye* |
G |
Linseed Oil |
A |
Urine/feces¶ |
C |
| Flea/Tick Powder or Spray* |
G |
Machine Oil |
A |
Varnish |
A |
| Fungicide* |
G |
Make-up |
A |
Vaseline |
A |
| Furniture Polish |
A |
Mascara |
A |
Vomit* |
G |
| |
|
Merthiolate |
D |
White Glue |
B |
|
¶ Pets often have repeat "accidents' because they're drawn by the odor. This can be discouraged by the professional application of a
DuPont-approved deodorizer.
* These substances can affect or damage the actual color of the carpet. While you may try to remove the stain as described here, DuPont recommends consulting a professional carpet cleaner.
** Some fungicides, insecticides, and pesticides may harm carpet stain resistance. For information, call 1-800-3-MASTER.
CLEANING PROCEDURES
Key ('BCS' refers to 'Basic Cleaning Steps' reviewed earlier)
A.
Follow BCS No. 1. Then apply dry cleaning solvent (available at a hardware store or the cleaning aisle of your supermarket). Follow instructions and precautions on container. Then follow BCS No. 2 and No. 3.
B.
Follow BCS No. I and 2. Then apply solution of clear, white, non-suds ammonia (2 tbs. to 1 qt. water). Blot with clean white cloth or paper towels. Repeat BCS No. 2. Then BCS No. 3.
Note: For blood stains, all ingredients must be cold.
C.
Follow BCS No. 1, 2 and 3. Then apply solution of white vinegar (2 tbs. vinegar to I qt. water). Blot with clean white cloth or paper towels. Repeat BCS No. 2. Then BCS No. 3.
D.
Follow BCS No. I and 2. Then apply solution of white vinegar (2 tbs. to I qt. water) and blot. Next apply solution of clear, white, non-suds ammonia (2 tbs. to I qt. water) and blot. Repeat BCS No. 2. Then BCS No. 3.
E.
Freeze area with ice cubes. Shatter gum with blunt instrument. Vacuum up pieces. Follow BCS No. 3.
F.
Test nail polish remover on an obscure nonvisible section of carpet to see if it removes carpet color. If not, apply remover and blot. Repeat if necessary.
G.
Follow BCS No. 1, 2 and 3. If stain remains, apply dry cleaning solvent (follow instructions and precautions on container). Repeat BCS No. 2. Then BCS No. 3.
H. Vacuum thoroughly. If needed, follow BCS No. I through 3. Note: If these procedures do not work for you, consult a professional carpet cleaner.
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